Maintenance completed: Trouble Ticket System OTRS

November 2, 2017 by GWDG News Team

MessageID: 201710271135 Time: 02.11.2017, 5:00 p.m. to 9:15 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. Except for the Shibboleth authentication and the support portlet, which are expected to work again in the course of tomorrow, the system is fully available again.

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